Return and Refund Policy


Return Policy

 

Shipped Guitars:

Guitar San Diego has a 2 day return policy from the date of receipt. The Customer must contact us by phone or email by the end of the second day to notify us the item is being returned and receive return shipping instructions. Customer is responsible for return shipping costs. There is a 10% restocking fee. Special orders, custom orders, consignment sales, used guitars and shipping charges are not refundable. If item is altered or damaged while in customer's possession no refund will be given. If you have any questions about our return policy please call us at 858 500 7998.

In Store Purchase:

Guitars purchased in store have a 48hr return policy. There is a 3% restocking fee. Special orders, custom orders, consignment sales, used guitars and shipping charges are not refundable. If item is altered or damaged while in customer's possession no refund will be given. If you have any questions about our return policy please

call us at 858 500 7998.